Enter On-Line with
CANINE INFORMATION DIRECTORY
Commence your entry on-line here...Show
Index
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How to
enter your dogs online. [ Frequently Asked
Questions ] Please note that CID do not
charge the exhibitor for processing entries or for registering their
details. Where a Credit Card Merchant charge is added this is at the
discretion of the Show Society:
The
system allows you to complete an online form containing very similar
details to those you would normally complete on the 'manual' entry form.
We suggest that before you start your
entry you refer to a printed schedule or
look up the
breed and class details noting them down so that you can then readily
complete your entry form.
You can then proceed to the specific show
entry form (follow the steps below) to enter your contact
information, dog details and payment data - please do not leave this page
other than by pressing the submit button. If you do leave this form page
by using your browser buttons it will reset all values to empty.
Immediately after
submitting you see the thank-you screen which you should print as a receipt
and shortly afterwards you should receive a confirmatory email (this does
not contain any entry details). In order to ensure that you
receive this communication please enter your email address most carefully
(normal addresses will not include spaces and the @ symbol must be present
in the correct position) and also check that your mail filters for spam etc
will allow you to receive these emails.
You simply:-
-
Select the
show you wish to enter from
those shows listed in the
Show Index.;
-
Use the button -
'Click here for the On-line entry form ....' for the specific show
entry form (use the right hand index for schedule information for this
show);
-
Enter your
personal details [if your browser (eg Internet Explorer) is set correctly
these will be remembered];
-
Enter full
details (dog Name, Breed etc) for up to 5 dogs, typing in which class(es) each dog is to be entered in;
-
Select as
required car park, catalogue etc boxes.
-
Enter your
credit card details [our system is
SSL secured at the point where form details are
processed]. Please
note that if the the card holder is not the owner/exhibitor &/or if the card
address is not the owner/exhibitor address then these 'alternative' details
must be completed. We regret that AMEX is not accepted. [Re credit cards
also see note 10 below]
-
Click on the
submit button to store your entry on our secure server (see left for server
details). This data will
normally be accessed by our key staff within 1 working day. Credit Card
details are not retained after we have processed your payment.
-
When you have
successfully submitted your entry you will see the 'Thank You' page confirming
that your
details have been submitted directly to our secure server where they are
safely stored to be retrieved by the CID Office
team. Print this page as a detailed receipt of the information processed
by our server(File/Print in your browser).
Please
do NOT use your back button to repeat!
It further states that
you will shortly receive an automatic email confirmation -
this will confirm the time and date of your transaction and should also be retained
in case of subsequent query
-
The time and
date will be shown both on your detailed confirmation and on the email.
Because our server is based in Germany there may be a time difference.
CID will always translate 'German-time' into 'UK time'.
-
When we enter your details for the
show into our computer system we will detect any errors with your entry and
contact you if necessary. It is important that you include with your online
entry your daytime phone number and also an email address which you access
regularly. All entries (on-line and postal) are processed in batches and credit
cards are similarly processed through our Merchant System at the same
time. Accordingly your credit card account may not be updated until your
entry is actually entered into our Cataloguing System.
-
Please enter
your email address most carefully. While our system allows us to receive
your form we cannot automatically check all typing errors. Our 'robot'
will reply automatically only providing you have entered an entirely
valid email address. Normally there are no spaces and the @ is the only
permissible symbol. On occasions our automatic email reply will be
rejected by your mail server because your 'spam filters' are set to
exclude all but recognised addresses - either lower your spam filtering
to a 'medium' level or add cidweb.co.uk to your list of 'friends'.
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Merchant
accounts
A merchant account
is an agreement
with a merchant account provider, sometimes called a merchant service
provider, required to conduct credit card-based transactions. With our
merchant account, CID (acting on behalf of the Show Society) agrees to
honour certain obligations and the merchant account provider agrees to
coordinate the transfer of monetary funds through the financial process.
Merchant accounts typically require costs for the
service overall and for the processing of each transaction. Costs
include application, set-up and monthly fees, transaction fee
(typically 4% overall) and chargeback fees in instances of consumer-disputed
charges. CID pass on their itemised charges to the Show Society. The Show
Society may then decide to absorb these fees in their overall entry charges
or may pass on these fees either as a percentage of the total entry fee or
as a flat rate amount for the transaction.
Due to very high
transaction costs we do not accept American Express.
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Security
When you submit the form
you will notice that the Address displayed is https, the 's'
indicating a secure server. Click on the locked padlock icon (bottom right
on your browser) to confirm secure server details.
When you submit your order
a 'Security Alert' should be displayed (if not please check your Browser
settings) confirming that you are in a security zone.
You will then be taken to our 'Thank You'
page which summarises 'what happens next'.
When you exit that page there will be a
confirmation that you are leaving the secure zone.
Your details are stored
securely and can only be accessed by our key staff.
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